FREQUENTLY ASKED QUESTIONS (FAQ)
Garber Highland Body Shop is partnered with Enterprise for convenient car rentals. Simply let us know that you’ll need a rental while your vehicle is being repaired and we can get the process started for you.
Of course! Garber Highland Body Shop offers a few options for rental vehicles. We’ve partnered with the best rental companies, Enterprise Rent-a-Car and Hertz, and offer an in-house rental program. Whether you have rental insurance or not, Garber Highland Body Shop has a rental option for you!
You don’t need rental coverage on your insurance policy to rent a car while yours is being repaired. Let us know that you do not have rental reimbursement through your insurance provider for a competitive rate with Enterprise.
Garber Highland Body Shop is committed to using OEM, or Original Equipment Manufacturer, parts. OEM parts offer greater assurance of quality as the replacement part is identical to the original, as well as a warranty from the manufacturer.
Yes! Every repair at Garber Highland Body Shop is backed by a written lifetime warranty. If you have any questions or concerns in regards to your repair, contact us and we’ll make it right.
Of course. We actually have designated insurance liaisons on staff, so if you have a question, or simply would like us to handle the paperwork, you can always rely on Garber Highland Body Shop. In addition, our liaisons work to negotiate claims with insurance providers, so you can receive collision repair at the best possible price.
While every collision repair is different, you can trust that the professionals at Garber Highland Body Shop will provide timely updates. If you have any questions during the repair process, feel free to reach out to the team at Garber Highland Body Shop.
No. At Garber Highland Body Shop, we understand you lead a busy life and may not have time to make an appointment for an estimate. If that’s the case, simply drop by and one of our expert technicians would be happy to assist. However, if you’d feel more comfortable making an appointment, we’d be happy to accommodate.
No. Law mandates than an insurance company cannot dictate the repair facility to which you take your vehicle. Garber Highland Body Shop maintains excellent relationships with many major insurance companies, and is happy to work with your insurance company during the repair process.
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